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About Altech GDL

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ALTECH GDL facilities are operated on high-volume manufacturing principles ensuring improved turn-around times, repeatable and sustainable quality levels and reduced processing costs. Several high-profile Pay-TV Operators have adopted the specialised STB fleet management services provided by Altech GDL allowing them to focus exclusively on their core activities.

The Altech GDL service concept is unique in the STB industry and is a valuable extension of the Altech UEC product offering.

Our Partners

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ALTECH GDL provides a range of set-top box specific post-sales services designed to ensure that Operators derive maximum return on their set-top box fleet. These services include inbound and outbound supply-chain logistics, after sales support and repair, product reconfiguration programmes and product life extension programmes.

Altech GDL covers 6 continents around the world and in addition to dedicated Service Centres in South Africa and Australia, has partner Services Centres in several locations in Europe, Brazil, Mexico and throughout the Middle East. Altech GDL's own facilities in South Africa and Australia process over 60,000 STBs per month providing repair and refurbishment services for a wide range of STB makes and models..


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Altech GDL offers a range of services that may be tailored to suit each Operator's unique circumstances and requirements:

SUPPLY CHAIN LOGISTICS

  • Incoming Goods inspection
  • Serial number provisioning
  • Integrated product tracking


SUPPORT SERVICES

  • Repairs to all brands
  • Life extension programmes
  • Quality and reliability monitoring
  • Hardware upgrades and modifications




  • Smartcard pairing and packaging
  • Warehousing and Distribution
  • Integrated assest management



  • Refurbishment services
  • Product reconfiguration
  • Software upgrades
  • Product diagnostics tools